Transferring Calls

Blind and Warm Transfer

Nevio Prosen

Last Update 4 years ago

Blind Transfers: 


  1. While on a call, press the “Transfer” button. 
  2. Dial the desired phone number or extension number. 
  3. Press the “Transfer” button again. 
  4. The call is automatically transferred.

Attended (Consultative or Warm) Transfers: 

  1. While on a call, press the “Transfer” button. 
  2. Dial the desired phone number or extension number. 
  3. Wait for the party to answer to announce that you are transferring a call to them. 
  4. Press the “Transfer” button to transfer the call.

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